Refund and Returns Policy
Last updated: 18/11/2025
This Refund and Returns Policy applies to paid job listings and employer services purchased on https://thepaddocknetwork.com.
1. Digital Nature of the Service
The Paddock Network sells digital job listing services. Because listings are published instantly once payment is completed, they are considered fully delivered digital products.
For this reason we do not offer refunds for:
- Change of mind
- Duplicate job posts created by mistake
- Lack of applications
- Incorrect information entered by the employer
- Expired listings that were not used in time
- User error during setup or posting
2. When Refunds May Be Considered
We may issue a refund in the following rare cases:
- A technical fault on our platform prevented your listing from going live
- A verified system outage prevented applicants from applying
- You were charged multiple times for the same listing
- Fraudulent or unauthorized payment was made on your account
Refunds are handled individually at our discretion.
3. Cancelling a Job Listing
If you cancel a listing after it goes live, the listing will be removed but no refund is issued because the service has already been delivered.
4. Contact for Refund Requests
To request a refund for one of the valid reasons above, contact:
team@thepaddocknetwork.com
Please include your:
- Order number
- Email address
- Explanation of the issue
- Screenshot evidence if needed
We reply within 3 to 5 working days.
5. Subscription Services
If we offer any future subscription plans you may cancel them at any time. Cancellation prevents future billing but does not refund past payments.
